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Due to the difficulty of hiring and retaining full-time IT professionals, a client was relying on expensive contract staff and wanted us to find a more cost-efficient solution.
One of the world's top telecoms providers
We needed to provide the client with the ability to flex the scale of their staff up and down, while simultaneously reducing costs
We created a bespoke managed resourcing solution that provided flexibility with guaranteed recruiting times and staff skill levels
We helped improve service levels, increase flexibility and reduce staffing costs by more than 30%, saving the client £1.2m a yearars