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A Ten Point Overview of nscglobal

1. Who we are

nscglobal is a network integrator offering a unique approach:

  • We offer a focused group of world-class customers
  • A range of unique global services
  • Delivering unrivalled agility and service excellence.
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    2. What we do

    nscglobal provide Global Network Implementation and Support solutions

    3. Our Value

    We help our customers by offering:

    • Demonstrable operational cost savings
    • Tailored solutions that meet your exact needs
    • Easy to use services that deliver best in class quality

    4. Unique Services

    Global Services – Enabling you to ensure the delivery of critical global network programmes. nscglobal is currently delivering services to more than 180 countries.

    nscglobal offers an unrivalled ability to tailor global solutions including logistics and import process management, installation engineering support, maintenance and ongoing engineering support.

    Global delivery is combined with simple to use single points of contact for project and service management.

    Implementation services - nscglobal helps save costs and ensures the successful delivery of IT services:

    Professional Services
    Offering skilled resources from ad-hoc resourcing to committed outcome project and fully managed resourcing models. nscglobal has helped customers save up to 30% of resource OPEX costs and still ensure quality service delivery.

    Logistics and Fulfilment Services
    nscglobal is a recognised expert in fulfilment; ensuring customers receive the right IT infrastructure, at the right time, price and location, globally.

    Support Services – nscglobal is a market leader in support, helping customers save up to 40% of their support costs, and enjoy easy to use, high quality multi-vendor support.

    5. Our Expertise

    Organised into skilled and experienced competence centres, our professional services teams cover:

    • Network
    • Security
    • Data-Centre
    • Project Management
    • Unified Communications
    • Transformation Services

    Vendor independent, nscglobal offers qualified unbiased advice on best of breed technologies.

    Our vendor choices are customer driven, and we support them by achieving the highest levels of vendor accreditation and recognition.

    6. Our Customers

    nscglobal’s helps a focused group of world-class customers. Our customer list includes some of the world’s leading brands such as Atos, Accenture, Siemens and Level 3.

    7. Why Customers Stay

    Many customers have been with nscglobal for more than 10 years, why do they stay?

    Focus – nscglobal offers a level of responsiveness and service that customers can’t find elsewhere. As standard, we provide focused account support, service transition management, service reporting, delivery manager and service portal.

    Commitment - privately owned, profitable and without external finance, nscglobal invests in relationships for the long-term.

    Cisco recognised nscglobal for its Customer Satisfaction Service Excellence in 2007, 2008, 2009, 2010, 2011, 2012.

    8. Our Vision

    To partner with world-class enterprises, bringing them agility through global network implementation and support solutions, with motivated experts across the world.

    9. Our Key Resources

    nscglobal is managed by an experienced, entrepreneurial and customer focused board of directors who are responsible for nscglobal’s strategy, operations, long-term business objectives and acquisitions.

    10. Our Operations

    nscglobal has a global delivery capability. nscglobal is headquartered in London, with operations in the UK, Spain, Germany, the Czech Republic, France, Italy, the Netherlands, Japan, the US, Australia, India, Singapore and 24x7 Global Customer Service Desks based in the UK and South Afric